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Frequent Contributor II
Posts: 149
Registered: ‎04-20-2009

Need help interpreting AP debug log

Can anyone tell me what the following log entry actually means? I am seeing quite a few entries like this on a few APs and have had reports of clients dropping their connection. I have no specific client to debug at this point so I am looking at the AP logs.  What I see looks like users getting blacklisted for some user defined  reason. Am I right?

 

Nov 30 11:51:20 stm[1040]: <501103> <WARN> |AP COBY-1-005@10.176.32.54 stm| ^[mac 34:23:ba:d2:42:f5] [reason user-defined]
Nov 30 11:51:28 stm[1040]: <501097> <WARN> |AP COBY-1-005@10.176.32.54 stm| ^[mac 34:23:ba:d2:42:f5] [ip 10.176.32.54] [bssid 94:b4:0f:4c:fc:31] [name COBY-1-005]
Nov 30 11:51:28 stm[1040]: <501116> <WARN> |AP COBY-1-005@10.176.32.54 stm| ^[mac 34:23:ba:d2:42:f5]
Nov 30 11:51:29 stm[1040]: <501103> <WARN> |AP COBY-1-005@10.176.32.54 stm| ^[mac 34:23:ba:d2:42:f5] [reason user-defined]

Guru Elite
Posts: 21,280
Registered: ‎03-29-2007

Re: Need help interpreting AP debug log

user-defined typically means that users are being blacklisted by a rule.  Disable blacklisting in your Virtual AP.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor II
Posts: 149
Registered: ‎04-20-2009

Re: Need help interpreting AP debug log

Thanks cjoseph.

 

I thought I might be dealing with a client black list issue.

Is there any way to determine what the actual user-defined reason might be?

 

Thanks in advance.

Guru Elite
Posts: 21,280
Registered: ‎03-29-2007

Re: Need help interpreting AP debug log

It does not get more specific than that:  http://www.arubanetworks.com/techdocs/ArubaOS_64x_WebHelp/Web_Help_Index.htm#ArubaFrameStyles/1CommandList/show_ap_blacklist_client.htm

 

It could be an ACL.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor II
Posts: 149
Registered: ‎04-20-2009

Re: Need help interpreting AP debug log

Thanks again.

I'll have a review of my ACLs.

 

Cheers

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