Wireless Access

Reply
Occasional Contributor I

Need help new to Aruba and have no details for the system !!

Hi Guys and girls.

 

After a bit of help just taken on a new client as the old IT company has gone awol and its taken a couple of days just to get to where we are now. I have access to the servers now the NAS, CCTV etc and now the last piece of the jigsaw in is the AP's. Got a sonic wall in place to which i have managed to access and can see thats dishing out DHCP on two ranges how ever doing an IP scan on both ranges i cant see any AP's or the controller. The controller is a ARCN0104 which i believe is a cloud based controller. So if the client has no details the old IT compnay are no more and uncontactable how would i gain access to it ?

 

Any help is greatly appriciated :)

 

Many Thanks


Rob

Guru Elite

Re: Need help new to Aruba and have no details for the system !!

Do you have the ip address of the controller?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: Need help new to Aruba and have no details for the system !!

Hi there, nope can see it on either range using angry ip scanner can see nothing !!

Occasional Contributor I

Re: Need help new to Aruba and have no details for the system !!

i can see two devices labelled as

Hostname:    ACA81112.ipt.aol.com
would that be it ?

Contributor I

Re: Need help new to Aruba and have no details for the system !!

Hopefully you have a Cisco console cable and com port on your PC (+fysical access to the controller)?

 

Put it in the console port on the controller and use following credentials user: password

password: forgetme!

 

Go into enable mode by typing "enable"

Enable password = enable

Type "configure terminal"

Reset the admin password

"mgmt-user admin root"

> choose a new password

Log out via exit

Now log in via admin/ new password

enable

show ip interface brief

 

Now you should have the ip adress and should be able to access the GUI with your credentials.

Occasional Contributor I

Re: Need help new to Aruba and have no details for the system !!

Awsome :) Ill try that tomorrow dont have my serial cable on me so will let you know tomorow how it goes thank you so much

Do i need to set the baud rate on the com port or any specific setting ?

Contributor I

Re: Need help new to Aruba and have no details for the system !!

9600

(use standard putty settings)

Occasional Contributor I

Re: Need help new to Aruba and have no details for the system !!

Hi Guys,


Just to let you know all is working now and we have reset the password thanks for you help much appriciated and i am sure ill be asking more questions.


Thanks again

 

Rob

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: