Wireless Access

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New Contributor
Posts: 3
Registered: ‎09-11-2013

Network summary down devices does not equal list of down devices

Our master controller currently shows 11 down access points.  However, upon clicking the "11", it only shows a list of two access points.  We have been chasing and correcting down access points for the last week and there has been a difference like this for awhile, even as we bring them up.

 

Any idea how to correct this issue?

MVP
Posts: 4,238
Registered: ‎07-20-2011

Re: Network summary down devices does not equal list of down devices

 

What AOS do you have ?

 

Do you only see this behavior on the GUI ? or do you also see it from the CLI ? show ap database | include Down

 

Have you tried using another browser ?

 

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
New Contributor
Posts: 3
Registered: ‎09-11-2013

Re: Network summary down devices does not equal list of down devices

AOS: 6.3.1.1

 

Just tried the CLI (we almost exclusively use the GUI) and it returns the full 11 down access points.

 

It appears that the AP's are all ones that we replaced during our cleanup.  The hardware was physically replaced, but for some reason the purge from the database was only partially completed?

 

Browser doesn't matter, all three of us are seeing the issue on three different systems and different browsers.

 

So, the AP's are no longer visible in the GUI - how do I purge them at the CLI?

MVP
Posts: 4,238
Registered: ‎07-20-2011

Re: Network summary down devices does not equal list of down devices

 

 

You can run the following command:

 

(HOME-STANBY_MASTER-CONTROLLER) #clear gap-db ?
ap-name                 AP name
lms                     Clear all APs associated with an LMS
wired-mac               AP wired MAC address

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
New Contributor
Posts: 3
Registered: ‎09-11-2013

Re: Network summary down devices does not equal list of down devices

I almost had that figured out when you replied.   :)

 

Thanks for the help.  I have cleared them out, except for two that we haven't physically replaced yet.  I'll get them at a later date.

 

Thanks again!

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