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New Contributor
Posts: 4
Registered: ‎04-02-2013

New AP keeps rebooting - flash corruption?

Hello all,

 

I've just provisioned 3 new APs. One of them, keeps rebooting after image update. More specifically, the following is repeated for ever in the controller's log:

 

Apr 2 23:35:14 :311002:  <WARN> |AP 24:de:c6:c0:6b:89@172.17.25.164 sapd|  Rebooting: SAPD: Reboot after successful image upgrade
Apr 2 23:35:14 :303086:  <ERRS> |AP 24:de:c6:c0:6b:89@172.17.25.164 nanny| Process Manager (nanny) shutting down - AP will reboot!
Apr 2 23:37:21 :303022:  <WARN> |AP 24:de:c6:c0:6b:89@172.17.25.164 nanny|  Reboot Reason: No reboot message found.
Apr 2 23:38:00 :305048:  <WARN> |stm|  Dropping unsecure AP message code 16121 from AP at 172.17.25.164 (MAC address 24:de:c6:c0:6b:89)
Apr 2 23:38:00 :311010:  <WARN> |AP 24:de:c6:c0:6b:89@172.17.25.164 sapd| AP could not boot from flash -- bad checksum


Does this mean the AP needs to be replaced? I'm at a remote location so unfortunately I can't use a serial connection to troubleshoot this.

 

Naturally, it appears as being "Down" most of the time when running "show ap database" except those few times connection is established, the AP apparently receives the configuration, until it fails to boot so it goes down again.

 

Any ideas?

Guru Elite
Posts: 21,289
Registered: ‎03-29-2007

Re: New AP keeps rebooting - flash corruption?

What version of ArubaOS?

What model of access point?

Do you have control plane security enabled?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 4
Registered: ‎04-02-2013

Re: New AP keeps rebooting - flash corruption?

Hi Joseph,

 

I'm running version 6.1.3.5

The access point is an AP-93

Yes. Control Plane Security is enabled, and Auto Cert Provisioning is also enabled for all devices getting an IP address from a specific range. I have verified the AP does get an IP from this range of addresses, during the short time it remains "up".

Guru Elite
Posts: 21,289
Registered: ‎03-29-2007

Re: New AP keeps rebooting - flash corruption?

How is that access point powered?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 4
Registered: ‎04-02-2013

Re: New AP keeps rebooting - flash corruption?

802.3af from Dell Powerconnect 3524

 

The switch reports:

 

Global   
Power StatusOn  
Nominal Power370    
Consumed Power48  

 

 And for the port the AP is connected to:

 

Port Settings 
Select a Port 15
PoE Admin Status Auto
PoE Operational StatusDelivering Power
Power Priority Level Low
Power ConsumptionClass 3
Powered Device (0-24 Characters) 
Overload Counter0  
Short Counter0  
Denied Counter0  
Absent Counter0  
Invalid Signature Counter0  

 

 

 

 

 

Guru Elite
Posts: 21,289
Registered: ‎03-29-2007

Re: New AP keeps rebooting - flash corruption?

Allright.

 

Since the access point shows up in "show ap database" it did contact the controller, so that it means it did not have problems booting and connecting (not booting from flash is cosmetic in this case).  You will probably have to retrieve that access point and put a console cable on it and find out what the problem is.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 4
Registered: ‎04-02-2013

Re: New AP keeps rebooting - flash corruption?

Thanks.

 

I'll see to it on my next visit to the premises.

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