Wireless Access

Reply
Moderator
Posts: 123
Registered: ‎04-17-2009

New Aruba Feature Request system

The new Aruba Feature request system has gone live.  It can be accessed by clicking on the 'Access Feature Requests via Ideas Portal' link on the bottom right of the support.arubanetworks.com home page.  A valid support account is required to access the Ideas system.

 

The new system has some nice benefits for customers including:

  • Filing feature requests directly
  • Viewing the full list of their requests
  • Viewing the status of the requests
  • Viewing and voting on other customers requests
  • Getting feedback directly from product management

Please let us know what you think of the new system.

 

-Peter

New Contributor
Posts: 1
Registered: ‎07-20-2012

Re: New Aruba Feature Request system

Doesnt work.  Says insufficient access priviledges.  And I am registered at the support site.

MVP
Posts: 1,418
Registered: ‎10-25-2011

Re: New Aruba Feature Request system

Worked for me, posted something. Stupid question, were you logged in?

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Moderator
Posts: 123
Registered: ‎04-17-2009

Re: New Aruba Feature Request system

The feature request system does require that you are logged into the support site.  Please let me know if you are still having problems.  I have seen a bunch of new requests come in from customers so I know it is working for most people.

Aruba
Posts: 1,285
Registered: ‎08-29-2007

Re: New Aruba Feature Request system

Since the support/partner site change a couple of weeks ago, I can't access the Feature Request site now.


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
MVP
Posts: 1,418
Registered: ‎10-25-2011

Re: New Aruba Feature Request system

Same here, I have opened a TAC case to get this resolved, still waiting, been close to a week now..

It's moving along..

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
MVP
Posts: 330
Registered: ‎04-25-2013

Re: New Aruba Feature Request system

hi ,

please can you share the link for this portal ?

Raouf CHAHBOUNE
ICT Network & Security Engineer
CCNP R/S | CCNA Security | ACMP|ACDX



[If my post is helpful please give kudos, or mark as solved if it answers your post.]
MVP
Posts: 1,412
Registered: ‎11-30-2011

Re: New Aruba Feature Request system

MVP
Posts: 330
Registered: ‎04-25-2013

Re: New Aruba Feature Request system

 

here is the New Feature request Portal (it is part of the Partner Portal)

 

Raouf CHAHBOUNE
ICT Network & Security Engineer
CCNP R/S | CCNA Security | ACMP|ACDX



[If my post is helpful please give kudos, or mark as solved if it answers your post.]
Search Airheads
Showing results for 
Search instead for 
Did you mean: