Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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No Client data on 7220 Controller

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  • 1.  No Client data on 7220 Controller

    Posted Mar 07, 2017 04:10 AM
    I use a Aruba 7220 controller for several schools. However i have a problem with one of the schools. In Dashboard -> Clients, i can see all sort of data, except from one of my schools 10.70.x.x (see attached client liste file). In Dashboard -> Acess Pionts, i choose an ap in 10.70.x.x., here am i also missing info on users (see attached ap info file). The configuration on the controller is the same for all schools. Why isnt i getting any info from 10.70.x.x


  • 2.  RE: No Client data on 7220 Controller

    EMPLOYEE
    Posted Mar 07, 2017 05:35 AM

    What version of ArubaOS is this?



  • 3.  RE: No Client data on 7220 Controller

    Posted Mar 07, 2017 05:44 AM

    Version: 6.5.0.3 



  • 4.  RE: No Client data on 7220 Controller

    EMPLOYEE
    Posted Mar 07, 2017 05:55 AM

    You should:

     

    - First try clearing your browser cache or using another browser

    - Consider upgrading to 6.5.0.4 if that does not fix it.



  • 5.  RE: No Client data on 7220 Controller

    Posted Mar 07, 2017 08:11 AM

    I have testet with IE, Edge and chromebrowser, with the same result.

    Then i realised that i have 3 locations with no user info showing.

     

    All my locations ar tunneled via local firewalls to a central firewall into the Aruba controller. Is there any ports thats needs access?