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No Client data on 7220 Controller

I use a Aruba 7220 controller for several schools. However i have a problem with one of the schools. In Dashboard -> Clients, i can see all sort of data, except from one of my schools 10.70.x.x (see attached client liste file). In Dashboard -> Acess Pionts, i choose an ap in 10.70.x.x., here am i also missing info on users (see attached ap info file). The configuration on the controller is the same for all schools. Why isnt i getting any info from 10.70.x.x
Guru Elite

Re: No Client data on 7220 Controller

What version of ArubaOS is this?



Colin Joseph
Aruba Customer Engineering

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New Contributor

Re: No Client data on 7220 Controller

Version: 6.5.0.3 

Guru Elite

Re: No Client data on 7220 Controller

You should:

 

- First try clearing your browser cache or using another browser

- Consider upgrading to 6.5.0.4 if that does not fix it.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor

Re: No Client data on 7220 Controller

I have testet with IE, Edge and chromebrowser, with the same result.

Then i realised that i have 3 locations with no user info showing.

 

All my locations ar tunneled via local firewalls to a central firewall into the Aruba controller. Is there any ports thats needs access?

 

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