06-02-2016 08:04 AM
Seeing this message numerous times a day across our enterprise (e.g. 27,200 in 12 hours). One group of telemetry devices are having issues that when I see this message it repeats about 15 times in the same second. They get hung and have to be powered down. I am assuming this is a problem between the device and the radius server.but is that number normal?
06-02-2016 08:14 PM
This means that the device is not in the user table, but we received a deauth from the device. I would type "show auth-tracebuf mac <mac address of device>" to see what is going on. If you have devices in user-debug, "show auth-tracebuf" will only show for those devices. If you have no devices in there, "show auth-tracebuf" will show for all devices. It would be best to turn on user-debug for that device or those devices:
logging level debugging user-debug <mac address of device>
Type "show debug" to see what devices you have in user-debug.
Aruba Customer Engineering
Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base