Wireless Access

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Occasional Contributor II

No connection to Aruba AP with Motorola MC92NO

Hi,

We have some trouble connecting a Motorola MC92NO to our Aruba environment.

The device can discover the SSID in the air. Everything fine so far.

Connecting to the SSID fails.

Enabling user log on the controller doesn't show anything.

A test notebook and other devices are working fine.

Even simple configuration using preshared key is not working.

 

 

 

Re: No connection to Aruba AP with Motorola MC92NO

Hi!

 

Make sure the device supports the standards, rates, band, channel, security configuration etc that you´re using on the wireless network.

 

Cheers,

Christoffer Jacobsson | Aranya AB
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP CWAP
Occasional Contributor II

Re: No connection to Aruba AP with Motorola MC92NO

Hi,

 

Just found the issue. On the Motorola device the option 802.11d has to be DISABLED. Then it's working fine.

Does someone know what 802.11d exactly means. Wikipedia definitions are unclear for me...

Aruba Employee

Re: No connection to Aruba AP with Motorola MC92NO

Hi, 

 

in earlier versions 802.11d has to be enabled to work with Motorola Scanners:

http://community.arubanetworks.com/t5/Controller-Based-WLANs/Why-Motorola-MC2180-bar-codes-is-unable-to-connect/ta-p/184458

 

Maybe they changed the demand of having 802.11d enabled because there a several known issues with other client Network cards - like Intel 2200 based cards.

 

802.11d puts an information element with country information into beacons, probe requests, and probe responses

This supplement to the 802.11 specifications defines the physical layer requirements:

  • Channelization
  • Hopping patterns
  • New values for current MIB attributes
  • Future requirements to extend the operation of 802.11 WLANs to new regulatory domains (countries)

By default it is not enabled on AOS Controllers.

Occasional Contributor II

Re: No connection to Aruba AP with Motorola MC92NO

OK,

 

Thanks a lot!

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