When I import guestusers via CSV on the guestadmin page I have an issue.
Everything is imported correctly and an automatic mail with the credentials is sent to the guest, but I also want to sent an automatic mail to the sponsor. This doesn't work!
When I add a user manually, two mails are sent, one to the sponsor and one to the guest.
I use the rightformat for the CSV file:
Guest's First Name (Required),Guest's Last Name (Required),Guest's Email,Guest' Phone Number,Guest's ID,Guest's password,Sponsor's First Name,Sponsor's Last Name,Sponsor's Email
John,Smith,johnsmith@xyzcompany.com,(415)555-1212,,,George,Wang,gwang@abccompany.com
Is this a known problem? Any advice? What should I do?