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Not able to detect AP225 via Controller 3200XM

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  • 1.  Not able to detect AP225 via Controller 3200XM

    Posted Aug 25, 2016 05:37 AM

    Hi ,

     I have been trying to configure the AP through Controller but AP is not even detecting and facing FTP error on controller. Connection is fine and Able to ping AP via controller.

     

    OS in AP225: 6.3.1.0

    OS in 3200XM Controller : 6.1.3.6

     

    Logs are below:

     

    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| mem free 449652 minimum 5500 (memmin 4100)
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| /aruba/bin
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying FTP again
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying TFTP.
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/sap-tftp -g -r e500.ari -l e500.ari -P 1 192.168.1.199
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| transfer timed out
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Flash Image upgrade failed: Result code 255
    Aug 25 16:51:33 :311002: <WARN> |AP Aruba-AP225@192.168.1.123 sapd| Rebooting: SAPD: Reboot after image upgrade failed: 65280
    Aug 25 16:51:33 :303086: <ERRS> |AP Aruba-AP225@192.168.1.123 nanny| Process Manager (nanny) shutting down - AP will reboot!
    Aug 25 16:52:43 :399803: <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_str line 7352 error stat /mswitch/sap/e500.ari failed: No such file or directory.
    Aug 25 16:55:13 :301316: <ERRS> |snmp| ../unix/arubaTrapApi.c:468 Trap not found in the trap list 1226
    Aug 25 16:55:14 :311013: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Image upgrade failed; details follow.
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| lms 192.168.1.199 file e500.ari part 1 strap 0 preload 0 size 0


    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| mem free 449652 minimum 5500 (memmin 4100)
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| /aruba/bin
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying FTP again
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying TFTP.
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/sap-tftp -g -r e500.ari -l e500.ari -P 1 192.168.1.199
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| transfer timed out
    Aug 25 16:51:32 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Flash Image upgrade failed: Result code 255
    Aug 25 16:51:33 :311002: <WARN> |AP Aruba-AP225@192.168.1.123 sapd| Rebooting: SAPD: Reboot after image upgrade failed: 65280
    Aug 25 16:51:33 :303086: <ERRS> |AP Aruba-AP225@192.168.1.123 nanny| Process Manager (nanny) shutting down - AP will reboot!
    Aug 25 16:52:43 :399803: <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_str line 7352 error stat /mswitch/sap/e500.ari failed: No such file or directory.
    Aug 25 16:55:13 :301316: <ERRS> |snmp| ../unix/arubaTrapApi.c:468 Trap not found in the trap list 1226
    Aug 25 16:55:14 :311013: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Image upgrade failed; details follow.
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| lms 192.168.1.199 file e500.ari part 1 strap 0 preload 0 size 0
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| vm.min_free_kbytes = 10
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| mem free 449472 minimum 5500 (memmin 4100)
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| /aruba/bin
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying FTP again
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying TFTP.
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/sap-tftp -g -r e500.ari -l e500.ari -P 1 192.168.1.199
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| transfer timed out
    Aug 25 16:55:14 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Flash Image upgrade failed: Result code 255
    Aug 25 16:55:15 :311002: <WARN> |AP Aruba-AP225@192.168.1.123 sapd| Rebooting: SAPD: Reboot after image upgrade failed: 65280
    Aug 25 16:55:16 :303086: <ERRS> |AP Aruba-AP225@192.168.1.123 nanny| Process Manager (nanny) shutting down - AP will reboot!
    Aug 25 16:56:25 :399803: <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_str line 7352 error stat /mswitch/sap/e500.ari failed: No such file or directory.
    Aug 25 17:01:22 :399803: <ERRS> |stm| An internal system error has occurred at file sapm_ap_mgmt.c function sapm_get_img_build_str line 7352 error stat /mswitch/sap/e500.ari failed: No such file or directory.
    Aug 25 17:03:52 :301316: <ERRS> |snmp| ../unix/arubaTrapApi.c:468 Trap not found in the trap list 1226
    Aug 25 17:03:53 :311013: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Image upgrade failed; details follow.
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| lms 192.168.1.199 file e500.ari part 1 strap 0 preload 0 size 0
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| vm.min_free_kbytes = 10
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| mem free 449108 minimum 5500 (memmin 4100)
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| /aruba/bin
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying FTP again
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/ncftpget -V -g 1 -u sap -p x -t 5,5,5 -B 8192 192.168.1.199 . e500.ari
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| ncftpget e500.ari: server said: No such file or directory.
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| FTP Failed: 3. Trying TFTP.
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Running /aruba/bin/sap-tftp -g -r e500.ari -l e500.ari -P 1 192.168.1.199
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| transfer timed out
    Aug 25 17:03:53 :311014: <ERRS> |AP Aruba-AP225@192.168.1.123 sapd| Flash Image upgrade failed: Result code 255
    Aug 25 17:03:54 :311002: <WARN> |AP Aruba-AP225@192.168.1.123 sapd| Rebooting: SAPD: Reboot after image upgrade failed: 65280
    Aug 25 17:03:55 :303086: <ERRS> |AP Aruba-AP225@192.168.1.123 nanny| Process Manager (nanny) shutting down - AP will reboot!



  • 2.  RE: Not able to detect AP225 via Controller 3200XM

    EMPLOYEE
    Posted Aug 25, 2016 06:14 AM
    As documented in the data sheet, the AP-220 series requires a minimum of AOS 6.3.0.0 on your controller.


  • 3.  RE: Not able to detect AP225 via Controller 3200XM

    Posted Aug 26, 2016 02:24 AM

    I tried to upgrade the OS to 6.4.2.6 on controller but while upgrading it throws an error "Context Length Exceed Limit". Is there any other way for this?

     

     



  • 4.  RE: Not able to detect AP225 via Controller 3200XM

    EMPLOYEE
    Posted Aug 26, 2016 06:51 AM

     

    What method did you use?  Try using tftp.



  • 5.  RE: Not able to detect AP225 via Controller 3200XM

    Posted Sep 02, 2016 04:53 AM

    Thanks. It is working now.