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MVP
Posts: 1,415
Registered: ‎10-25-2011

Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

Hello,

 

I am seeing today some weird errors in my user log "show log user all"

 

I see the following:

 

Aug 22 14:53:35 :522047:  <WARN> |authmgr|  AP-Group is not present in the Radius server for username=00:24:6c:xx:yy:zz; AP will take the ap-group as provisioned in the AP

 That MAC address is an AP that is currently online and serving clients.

 

What does this error message mean? I cannot seem to find any resources on this.

 

I am also seeing in the error log "show log errorlog all"

 

Aug 22 13:03:23 <authmgr 199802>  <ERRS> |authmgr|  ecp.c, ncfg_validate_client:80: MAC=de:ad:be:ef:ca:fe IP=10.52.x.y missing AAA profile

 Which I find odd as well. Any idea what the issue could be.

 

AOS version 6.1.4

3600.



Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Retired Employee
Posts: 234
Registered: ‎04-19-2011

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

1: Do you have any server derivation rules?

2: Could you post the output of following command
show profile-errors

--
HT
MVP
Posts: 1,415
Registered: ‎10-25-2011

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

1. nope

 

2. (wlc-21.tdl.c6.dv) #show profile-errors

Invalid Profiles
----------------
Profile                                        Error
-------                                        -----
aaa authentication via auth-profile "default"

 

Just as an FYI, we are doing a 3 to 1 failover scenario with 3 VRRPs.

 

 

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
MVP
Posts: 1,415
Registered: ‎10-25-2011

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

Any thoughts anyone?

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Frequent Contributor II
Posts: 135
Registered: ‎07-06-2012

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

From ARUBA log messages:

your second message:

 

“[function:%s], [file:%s]:[line:%d]: [error:%s] “

Description:

This log indicates that we encountered an internal security error.

Recommended Action:

Contact your support provider.

 

check this file : http://support.arubanetworks.com/DOCUMENTATION/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=6157

 

because your ARUBAOS is up-to-date please check the release note for this version and other versions after 8/8/2011

Contributor II
Posts: 58
Registered: ‎05-12-2009

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

Did you ever find a fix for this message?  I am currently receiveing the exact same error.

 

Thanks

MVP
Posts: 1,415
Registered: ‎10-25-2011

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

No fix but it hasn't been an issue per say. I was curious to find out what it meant.

 

I should open a TAC case for this to find out why. 

We just upgraded to 6.3.1.6 so I would have to check again to see if it still happening

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Contributor II
Posts: 58
Registered: ‎05-12-2009

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

Thanks for the quick response.  I opened a case and it turns out this is a know issue and is listed in the release notes for 6.2.1.4.  The good news is there should be no impact.

 

 

MVP
Posts: 1,415
Registered: ‎10-25-2011

Re: Odd error in user log <WARN> |authmgr| AP-Group is not present in the Radius server..

?ok great.
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
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