Wireless Access

Reply
Occasional Contributor I
Posts: 6
Registered: ‎05-12-2014

Onboarding Issues and Connecting to WiFi on IOS products?

How do you handle On boarding issues and connecting to WiFi when user dataplans/dataroaming is turned ON?

Guru Elite
Posts: 21,018
Registered: ‎03-29-2007

Re: Onboarding Issues and Connecting to WiFi on IOS products?

[ Edited ]

Levron360,

 

Which onboarding issue are you talking about?  When a user's cellular data is on, and the user is connected to wifi, it normally turns off the cellular radio.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 6
Registered: ‎05-12-2014

Re: Onboarding Issues and Connecting to WiFi on IOS products?


cjoseph wrote:

Levron360,

 

Which onboarding issue are you talking about?  When a user's cellular data is on, and the user is connected to wifi, it normally turns off the cellular radio.

 


I'm talking about ClearPass Onboarding. Yes I understand that the Cellular should turn off automatically when the WiFi radio turned on but unfortunately what is currently happening is the device's cellular data is ON while its WifI radio is going disconnect/connect situation, so the controller tend to get two IP addresses. One from the device's which is then provided by the DHCP and the other one I am not sure where it came, perhaps the controller assigns random IP for that same device? Not really not sure why.

 

In fact what I had to do to be able to Onboard the device was to remove that ip from the controller and turn off the cellular dataroaming. That's when the WiFi radio bacame stable. Any ideas?

Guru Elite
Posts: 21,018
Registered: ‎03-29-2007

Re: Onboarding Issues and Connecting to WiFi on IOS products?

You can enable "Enforce DHCP" in the AAA profile so that a user does not get an ip address that your infrastructure does not give out:  http://www.arubanetworks.com/techdocs/ArubaOS_64_Web_Help/Web_Help_Index.htm#ArubaFrameStyles/1CommandList/aaa_profile.htm?Highlight=enforce-dhcp



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: Onboarding Issues and Connecting to WiFi on IOS products?

Do you have Apple CNA enabled ? That will the only
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Search Airheads
Showing results for 
Search instead for 
Did you mean: