Wireless Access

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New Contributor
Posts: 3
Registered: ‎07-01-2013

Polling Queue

Is it possible to see the polling queue?  I have manually polled a controller and on each one I poll it tells be there are 17 items waiting. 

 

When we upgraded our controllers from 6.2.0.3 to 6.2.1.2 it erased all SNMPv3 users and airwave lost any vision to the Controllers.  I have replaced the SNMPv3 users and still am having a hard time getting airwave to see the controllers. 

 

 

Any help is appreciated. 

 

 

Daniel

Moderator
Posts: 1,270
Registered: ‎10-16-2008

Re: Polling Queue

Seeing the polling queue isn't going to be helpful.  It's based on topic and just runs down the list that you see in the AMP Group -> Basic -> SNMP Polling periods.  'Poll now' does not include routers / switches polling as those devices often lock up, refuse polling, or drop/ignore the poll if polled too aggressively.

 

You're better off looking for errors in:

/var/log/httpd/error_log

/var/log/async_logger_client

 

If you're not seeing errors there, then there's some additional logging you can enable depending on where the issue could be.  If you get to the point where additional logging is necessary, that'd be a good point to open a case with support.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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