Hi, we have a tunneled SSID to our customer sites, back to our office. The SSID works ok within our office (where the controllers are, on another VLAN). When I plug in a new customer AP in our office, it works ok.
However when you connect to the SSID from a customer site, you can see the SSID, you can authenticate (it shows up on the switch), but you get no IP. Later on I have a job at a site so I will try and static the IP. I spoke to my boss who suggest the ISP may have blocked the data channel. So the data cannot pass. Anyone know what th data channel is, or any ideas? The customer sites also have SSID for local breakout, this is working fine, all APs are shown as up with no issue.
Around the time it stopped working, I did setup a new SSID with captive portal following the online guide, this works ok in our office, i dont think I changes any profiles but you never know.
Thanks,
James