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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Problem diplaying OnBoard Captive portal

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  • 1.  Problem diplaying OnBoard Captive portal

    Posted Apr 22, 2015 10:41 AM

    Dear all,

     

    I’m trying to use Clearpass Onboard Captive portal with my controller 7220 – AOS 6.3.1.4. I defined an open SSID, with a default role CPPM_logon.

    I created on the L3 Authentication part a captive portal where I define Onboard captive as the login page and associated it to the logon role.

     

    When testing on the SSID, I get an IP address from DHCP, but no captive portal is displayed.

     

    The problem doesn’t come from the role CPPM_logon, because access to Clearpass is allowed for this role and when I put the captive portal link in my web browser, I can access to it.

    I also tested DNS request with a nslookup and there is no problem, requests are not blocked.

     

    On the VLAN used for the captive portal users, there is an explicit proxy and even when it’s declared in the browser, the captive portal is not displayed automatically.

     

    Could the proxy cause the problem ?

     

    Thanks in advance for your help,

     

    Thomas



  • 2.  RE: Problem diplaying OnBoard Captive portal
    Best Answer

    EMPLOYEE
    Posted Apr 22, 2015 10:55 AM
    Does the controller have an IP address on the user VLAN.. 800k


    Thanks,
    Tim


  • 3.  RE: Problem diplaying OnBoard Captive portal

    Posted Apr 23, 2015 10:40 AM

    Hi Tim,

     

    Thank you for your help, that was the solution !