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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Problem with IPhones connecting to Guest network with Captive Portal

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  • 1.  Problem with IPhones connecting to Guest network with Captive Portal

    Posted Dec 05, 2012 02:33 PM

    Wondering if anyone has seen similar issues. 

     

    We are experiencing an issue with Iphones connecting to a guest SSID with "guest" Captive Portal authentication. The platform is two 6000 based controllers running AruabOS 6.1.3.4 in an VRRP configuration. 

     

    When an iphone device connects to the guest network some are experiencing intermittent issues where they will associate to the ssid successfully, however from there users can't get a captive portal login.  Upon further investigation it appears that when this occurs, the devices are not recieving a DHCP address (which is assigned from the controller).  During testing, other devices (standard pc's, macbooks, etc.) all connect fine.  Resolution is to either "Forget this Network" and reconnect the device or reboot the device, which so far in all cases solves the problem temporarily.

     

     



  • 2.  RE: Problem with IPhones connecting to Guest network with Captive Portal

    EMPLOYEE
    Posted Dec 05, 2012 03:41 PM

    Please consult the page here:  http://community.arubanetworks.com/t5/ArubaOS-and-Mobility-Controllers/Captive-Portal-Welcome-Page/m-p/31554/highlight/true#M2788 for a possible workaround.