Wireless Access

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Frequent Contributor II
Posts: 128
Registered: ‎12-19-2012

RAP 3 problem

Hi all, maybe its because its new year, but I have the following issue.

 

New RAP3 , powered up, connected to Internet router.  Can see Instant SSID, connect and get an IP address.

 

Cannot ping the def gateway or connect via browser to the Instant, get the following error on chrome

 

DNS_PROBE_FINISHED_NO_INTERNET

 

Any ideas ??

ACMA/ACMP
Guru Elite
Posts: 21,583
Registered: ‎03-29-2007

Re: RAP 3 problem

Did you try a different browser?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor II
Posts: 128
Registered: ‎12-19-2012

Re: RAP 3 problem

Colin, yes I thought of that, IE same issue, bizzare that I cannot ping the GW...

ACMA/ACMP
Guru Elite
Posts: 21,583
Registered: ‎03-29-2007

Re: RAP 3 problem

Is the RAP3 new?  Did you reset it?  What is your router?  What message do you get in IE?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor II
Posts: 128
Registered: ‎12-19-2012

Re: RAP 3 problem

Yes, new out of box, same problem with other browsers, home broadband router.  Stumped !! Yes reset it also

ACMA/ACMP
Guru Elite
Posts: 21,583
Registered: ‎03-29-2007

Re: RAP 3 problem

You did not say what error you get with internet explorer.

 

Did you try to go to the "instant.arubanetworks.com" URL?

 

Please try with a different router if you get a chance.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor II
Posts: 128
Registered: ‎12-19-2012

Re: RAP 3 problem

Colin, yes I found an old DSL router, just to give out DHCP, connected this time no issue.  Have converted it and willsee how i get on.

ACMA/ACMP
MVP
Posts: 315
Registered: ‎04-03-2014

Re: RAP 3 problem

Try checking the DHCP lease of the IAP and access it on that IP from the wired network.

Christoffer Jacobsson | Aranya AB
Aruba: ACMX #537 ACCP | CWNP: CWNA CWDP CWSP
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