Wireless Access

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Occasional Contributor II

RAP 5 WN Configuration gets removed automaticaly

Dear Team, Any one can advise, why the RAP 5WN devices configuration gets removed automatically when there is any kinds of power fluctuation in the network. The device turn to factory default mode, and we need to configure that . Model :- RAP 5 WN ArubaOS 5.0.3.2 Pls advise Alex George
Aruba

Re: RAP 5 WN Configuration gets removed automaticaly

The RAP5 should preserve configuration between power down:up events.   I have run RAP-5's on battery packs many times and thus the power comes and goes as I switch on-off the battery pack.

 

When you say factory default, the embedded WEBUI asks you for the Master controller IP address again?

Occasional Contributor II

Re: RAP 5 WN Configuration gets removed automaticaly

I have noticed this on occasion as well (both with 2WG and 5WN). After either a power blip or Internet outage a small number of RAPs lose what seems to be their master hostname. They do not connect to the controller, nor do they display provisioning page when connected via wire.

Aruba Employee

Re: RAP 5 WN Configuration gets removed automaticaly

There is a bug in 5.x that is fixed in 5.0.4.2 that should address this issue.  The issue is that the RAPs will lose their configuration after a WAN outage or reboot.  If you open a TAC case, the can give you more details.  The bug is #53443.

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