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Occasional Contributor II
Posts: 21
Registered: ‎12-12-2013

RAPIDS: "Acknowledge" a device that has been classified.

What does "Acknowledge Yes / No" in the RAPIDS > Detail page of a classified device, such as a suspected rogue, actually do.

I am aware that acknowledging a device does not stop alerts from being generated for the device, but is it to do with acknowledging existing alerts for it (assuming that triggers have been configured to generate said alert) thereby reducing the active alert count?

 

Thanks,

Johnny.

MVP
Posts: 4,225
Registered: ‎07-20-2011

Re: RAPIDS: "Acknowledge" a device that has been classified.

"Displays whether or not the rogue device has been acknowledged. Devices can beacknowledged manually or you can configure RAPIDS so that manually classifying rogues will automatically acknowledges them. Additionally, devices can be acknowledged by using Modify Devices link at the top of the RAPIDS > List page. Rogues should beacknowledged when the AMP user has investigated them and determined that they are not a threat "

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II
Posts: 21
Registered: ‎12-12-2013

Re: RAPIDS: "Acknowledge" a device that has been classified.

Thanks Victor, but what does the act of acknowledgement actually do? For example, I manually acknowledge a rogue: what does AMP do with that instruction from me?

 

Thanks,

Johnny.

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