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Occasional Contributor I

RDP drops in Mobility Controller teunnel

Greetings,

We have an Aruba 650 controller and 5 RAP-2WG raps. They connect to the controller over a VPN and rdp traffic has been dropping, sessions are terminated. All other connections are fine. I do not see a specific service for rdp. What is the best way to allow rdp traffic over the tunnel?

 

Thanks!

Guru Elite

Re: RDP drops in Mobility Controller teunnel

Is the tunnel created by the RAP, or there is another tunnel?



Colin Joseph
Aruba Customer Engineering

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Occasional Contributor I

Re: RDP drops in Mobility Controller teunnel

The tunnel is created by the Aruba650. If you need more detail, if you could point me to the webGUI configuration I will look it up. I am new to this device.

Thank you!

Guru Elite

Re: RDP drops in Mobility Controller teunnel

Are the clients connected wirelessly or wired to the RAP2?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: RDP drops in Mobility Controller teunnel

The clients are wired to the RAP 2WG devices.

Guru Elite

Re: RDP drops in Mobility Controller teunnel


ssnow wrote:

The clients are wired to the RAP 2WG devices.


Maybe we need to stop propagation of wasteful broadcast traffic to the wired interface.  Here is what you do:

 

Go to Configuration> Network> IP.  Edit the VLAN that wired users on that RAP2wg are on.  Click on the checkbox next to Enable BCMC Optimization and click on apply.  See if you still have the issues.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: RDP drops in Mobility Controller tunnel

Thanks, I will give that a try and report back.

Occasional Contributor I

Re: RDP drops in Mobility Controller tunnel

I did not find the BCMC optimization option. The screen shot of the IP conifg page is attached. The firmware is ArubaOS 5.0.4.1.

Guru Elite

Re: RDP drops in Mobility Controller tunnel

Unfortunately, it is only supported in ArubaOS 6.x and above...



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: RDP drops in Mobility Controller tunnel

If this model can go to 6, I will see about upgrading the controller, if our model can be upgraded.

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