02-13-2017 06:43 AM
Has anyone else seen this? We're running an Aruba 6000 series controller with 40 RAPs associated. Starting 4 days ago, our folks at those remote sites began recieving a message on their laptops showing our internal network as being unauthenticated. This happens approx 15 mins after connecting - for the 1st 15 mins they are fine. The same issue is also happening to our Guest network at these sites. The guest network is set with a WPA2 passphrase, and the Internal network is using radius pointed back at an internal server that is also handling dhcp for the internal users. the Guest users pull their dhcp from the controller itself.
Also - any devices physically connected to the RAP is having issues as well ( mainly printers).
Nearly all of our sites are running IAP-205Hs that were converted to RAPs, and a few older 155s are out there.
02-13-2017 07:11 AM
Do you have a screenshot of that message?
Aruba Customer Engineering
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02-14-2017 12:08 AM
Is the user getting the correct address? are they getting the correct role?
Can you try logout and re-login the user if not restart the machine, assuming that the user is not in full Auth (Machine_Auth and User_Auth)