Wireless Access

New Contributor

[Resolved] AP stucks in upgrade/reboot loop



ArubaOS (MODEL: Aruba7240-US), Version

AP Type 225


Performed the AP privisoning using a Console cable:

apboot> setenv group XXX

apboot> setenv name ABC  

apboot> setenv master [IP]

apboot> setenv server [IP]


After connecting to the network AP stucks in a upgrade/reboot loop according to "show ap debug counters ap-name ABC" command. 


show datapath session table shows Y flags (output is attached). Does it mean a firewall ACL is blocking the connection?



Guru Elite

Re: AP stucks in upgrade/reboot loop

On the controller's commandline type "show log system 50" and see if you see anything about the access point.


Colin Joseph
Aruba Customer Engineering

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New Contributor

Re: AP stucks in upgrade/reboot loop

Thanks Colin. 


I just resolved the issue. I believe it was the ACL on our core switches. The following cheat sheet was really helpful with troubleshooting:





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