Hi,
Thanks Joseph.
We are not using pre-connect option. Moreover, preconnect option works only with IKEv2, and SSL works with IKEv1, so they are incompatible.
We are using Autologin and Windows Credentials combined with SSL fallback. We dont understand why in the first connection (download of the authentication profile) the SSL mode is not launched autmatically when IPSEC fails.
The process is the following:
1.- We launch the VIA client and enter the user/pwd for the profile download.
2.-The authentication profile is downloaded.
3.- Client automatically tries to establish the IPSEC connection. After the number of attempts defined the connection fails. The clients status is disconnected.
4.- User has to launch the connection again manually. User authentication is granted and SSL connection is success.
Is that a normal behaviour? We think than the step 4 should be transparent for the user...
Thanks and regards,