Wireless Access

Reply
MVP

Search A Host Without Using FQDN

Recently upgraded AMP from 7.6 to 7.71 then 7.7.3 with CentOS upgraded to 6.  When I was at 7.6, I can search for a host with a partial name, but the current 7.7.3, a host must be searched with a FQDN.

 

For example: for a host name abc12345.domain.org, if I search for abc12345 it will not work, I must search for “abc12345.domain.org”

 

Any changes I can do to help this? It will help us a lot.

 

Regards,

~Trinh Nguyen~
Boys Town
Moderator

Re: Search A Host Without Using FQDN

You'll want to check:

1. User preferred search method

Home -> User Info tab -> Search Preferences box

user info.jpg

 

2. Global preferred search method

AMP Setup -> General tab -> Search Preferences box

amp setup.jpg

 

Note that if you're using 'Exact Match' then it would require the full hostname.  Non-exact matches allow partial match.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
MVP

Re: Search A Host Without Using FQDN

Rob,

 

Thanks for the reply.  Here what I did:

In User info ->Search preferences -> search method: "Use system defaults" (no change)

Amp setup -> General -> Search Method: chaged from “Active + historical clients (exact match)”
 to “Active + historical clients”, (also tried with "Active + historical clients + all categories")

 

Then I logged out, logged back in, but no help, same problem: empty when searched for nerh123440, but it worked if search for "nerh123440.btnrh.boystown.org"

 

AWCapture.JPG

~Trinh Nguyen~
Boys Town
MVP

Re: Search A Host Without Using FQDN

I should not say it is not working because when I put in the host name on the search box, if I clicked the search icon (the circle in the search box) it showed empty, but if I just simply hit ENTER, it works !!!

~Trinh Nguyen~
Boys Town
Moderator

Re: Search A Host Without Using FQDN

That's definitely strange behavior.  Can you open a support case so they can gather more information?  I'm currently not seeing the same behavior on our demo server.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Moderator

Re: Search A Host Without Using FQDN

Actually, it's not strange behavior.

 

The 'magnifying glass' only performs the quick search functionality.  In order for quick search to be fast, it expects that the search term is at the beginning of the line.  So 'nerh' would not be expected to show any clients on quick search.  Though a search for 'host' would be expected to bring up the clients in quick search.

 

Keep in mind that when you hit enter, you're performing the search based on user preference.  Per user, the initial preference is by that particular user which is Home -> User Info -> search method.  If that setting is set to system default, then it's using AMP Setup -> General -> search method.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: