Wireless Access

Reply
Occasional Contributor II
Posts: 20
Registered: ‎01-07-2015

Signal fluctuation too high and too frequently

Currently i have a customer complaint that the wireless signal fluctuation is too many and too frequent. The wireless signal fluctuation was more than 20dbm. Customer was using the mobile wifi analyzer to check the signal. 

 

Now, the customer request to set the signal fluctuation only with +- 5dbm. This is because currently the customer is implement the automatic robot device in they factory. This robot unable to work with too high fluctuation signal and it will make the robot stopped. 

 

Is there any recommand configuration can advise? 

 

We had tired to disabled to the ARM and fix all AP into single channel so that the wireless signal not automatic change based on the environment. I know that disable ARM and fix single channel are not recommand in Aruba. 

Occasional Contributor II
Posts: 14
Registered: ‎07-17-2013

Re: Signal fluctuation too high and too frequently

Thats is a fairly large fluctuation and is probably and indication of some sort of interference in my expierence.

 

Rather than fixing the channel you can alter the minimum and maximum TX EIRP under the ARM settings which will reduce the amount of increase/decrease possible. Fixing the channel if there are interference issues can actually cause more issues than it solves.

 

Alternatively I would also have a look at some spectrum monitoring and see if there is something else going on that is causing the significant increases. I have seen cranes cause wifi issues in the 2.4Ghz spectrum and depending on what requency range the robot is using you may see something like that.

 

Guru Elite
Posts: 21,267
Registered: ‎03-29-2007

Re: Signal fluctuation too high and too frequently


niv lee wrote:

Currently i have a customer complaint that the wireless signal fluctuation is too many and too frequent. The wireless signal fluctuation was more than 20dbm. Customer was using the mobile wifi analyzer to check the signal. 

 

Now, the customer request to set the signal fluctuation only with +- 5dbm. This is because currently the customer is implement the automatic robot device in they factory. This robot unable to work with too high fluctuation signal and it will make the robot stopped. 

 

Is there any recommand configuration can advise? 

 

We had tired to disabled to the ARM and fix all AP into single channel so that the wireless signal not automatic change based on the environment. I know that disable ARM and fix single channel are not recommand in Aruba. 


The signal seems to fluctuate in areas with alot of reflections and co-channel interference:

 

- What access points and what version of code are you using?

- What kind of environment is this and how are the access points mounted?

- What band are the devices operating on ? (2.4ghz or 5ghz)

- What is your ARM min/max power?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP
Posts: 1,357
Registered: ‎11-07-2008

Re: Signal fluctuation too high and too frequently

Also, before you go making wholesale changes to your WLAN config, what wifi signal analyzer, what device, etc? Some analyzers, especially free or cheap ones, don't do a good job of normalizing the readings when the device chipset goes in and out of scanning. So the result is it looks like the radios are turning on and off when in fact, it's just the analyzer software and device wifi chipset giving you bad info. 

 

Seeing signal fluctuate from 0dBm to 20 usually isn't seen, unless you are running DFS channels close to an airport and the DFS channel protections are being triggered, OR the APs are rebootstrapping ALOT. 

Jerrod Howard
Sr. Techical Marketing Engineer
New Contributor
Posts: 4
Registered: ‎04-14-2015

Re: Signal fluctuation too high and too frequently

In this case, which Wifi analyzer or tools is recommended from Aruba to conduct the quality checking ?

Occasional Contributor II
Posts: 20
Registered: ‎01-07-2015

Re: Signal fluctuation too high and too frequently

Hi cjoseph,

 

- What access points and what version of code are you using? 

  AP-205 with AOS 6.4.2

 

- What kind of environment is this and how are the access points mounted?

 The environment is micro chipset manufacturing lab.

 The access point is ceiling mount

 

- What band are the devices operating on ? (2.4ghz or 5ghz)

 The device is using 2.4GHz

 

- What is your ARM min/max power?

 Currently we had disable ARM due to customer need no fluctuation more than +-5dbm. 

 In the controller the max Tx ERIP is 127, as i know.  

 

 

Aruba
Posts: 1,290
Registered: ‎08-29-2007

Re: Signal fluctuation too high and too frequently

If controller based, you can check the arm activity for an ap to see the history of the channel/power changes and the reasons why.

 

show ap arm history ap-name <name>

If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
MVP
Posts: 1,357
Registered: ‎11-07-2008

Re: Signal fluctuation too high and too frequently

Anything that suports a calibrated, known-value sensor or NICs (AirMagnet's products, Ekahau survey software and sensors, Fluke's WiFi testers, etc). While the freeware/software for laptops and androids are handy, the lack of validation of their performance across literally hundreds of different hardware platforms means that sometimes they don't work well or give bad data. Case in point, we had a government customer complain about poor wifi performance. And when he ran InSSIDer on his laptop, saw that signal would only be up for a second or so, then down for 4-5 seconds, then on again. Come to find out the laptop chipset and driver would take 500-700ms to scan each channel, and when in scan mode or trying to roam, we would see the client radio drop off for literally seconds at a time. Other laptops with InSSIDer, and our test tools, showed solid wifi and when he updated the driver after a TAC ticket with the laptop provider, the problem went away.

 

So if you see this with calibrated types of capture tools, or can show this occurring on multiple devices (increase the sample size of the freeware tools) with multiple types of software, then we would really want to investigate what is going on. 

Jerrod Howard
Sr. Techical Marketing Engineer
New Contributor
Posts: 4
Registered: ‎04-14-2015

Re: Signal fluctuation too high and too frequently


jhoward wrote:

Anything that suports a calibrated, known-value sensor or NICs (AirMagnet's products, Ekahau survey software and sensors, Fluke's WiFi testers, etc). While the freeware/software for laptops and androids are handy, the lack of validation of their performance across literally hundreds of different hardware platforms means that sometimes they don't work well or give bad data. Case in point, we had a government customer complain about poor wifi performance. And when he ran InSSIDer on his laptop, saw that signal would only be up for a second or so, then down for 4-5 seconds, then on again. Come to find out the laptop chipset and driver would take 500-700ms to scan each channel, and when in scan mode or trying to roam, we would see the client radio drop off for literally seconds at a time. Other laptops with InSSIDer, and our test tools, showed solid wifi and when he updated the driver after a TAC ticket with the laptop provider, the problem went away.

 

So if you see this with calibrated types of capture tools, or can show this occurring on multiple devices (increase the sample size of the freeware tools) with multiple types of software, then we would really want to investigate what is going on. 


Thanks for the information !

Occasional Contributor II
Posts: 20
Registered: ‎01-07-2015

Re: Signal fluctuation too high and too frequently

Hi Jerrod, 

 

I had done a site survey using airmagnet. Attachment is the document for the site survey using airmagnet.

 

The signal for the coverage is ok, however, customer still not satisfied on it. Customer need a gurantee from Aruba that how to prevent the signal fluctuation would not be too many and provide a recommanded signal fluctuation range to allow their robotics device function. 

 

Please correct me if i'm wrong. For my understand, signal will fluctuation more when the AP discover nearby have many same channel or too many interference, AP will change the channel or re-adjust power transmit.

Search Airheads
Showing results for 
Search instead for 
Did you mean: