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Contributor II
Posts: 40
Registered: ‎01-21-2011

Sony Experia ST27 Android can't connect to any Aruba SSID

Hi,

I'm seeing quite interesting problem with Sony Experia ST27 Android smartphone...it is unable to associate to any Aruba controller Wifi.

It doesn't matter if WPA2-PSK or open network, I always get "Reason Inactive Timer expired and STA was disassociated" in controller logs.

 

Phone works fine with non-Aruba consumer wifi.

Controller version 6.1.3.3, configuration is mostly default (no special tuning)

 

Is anyone seeing this too?

           -V.D.
---

[client clicks "Connect"]
Aug 17 12:51:43 MC650 stm[1640]: <501095> <NOTI> <MC650 192.168.1.252>  Assoc request @ 12:51:43.200279: 30:39:26:f1:df:d6 (SN 1597): AP 192.168.0.45-00:24:6c:14:ff:41-AP-68
Aug 17 12:51:43 MC650 stm[1640]: <501100> <NOTI> <MC650 192.168.1.252>  Assoc success @ 12:51:43.209233: 30:39:26:f1:df:d6: AP 192.168.0.45-00:24:6c:14:ff:41-AP-68
Aug 17 12:51:43 MC650 mobileip[1651]: <500010> <NOTI> <MC650 192.168.1.252>  Station 30:39:26:f1:df:d6, 0.0.0.0: Mobility trail, on switch 192.168.1.252, VLAN 2, AP AP-68, SSID-Guest/00:24:6c:14:ff:41/g
Aug 17 12:51:43 MC650 authmgr[1639]: <522035> <INFO> <MC650 192.168.1.252>  MAC=30:39:26:f1:df:d6 Station UP: BSSID=00:24:6c:14:ff:41 ESSID=SSID-Guest VLAN=2 AP-name=AP-68

[After a while]
Aug 17 12:51:48 MC650 stm[1640]: <501105> <NOTI> <MC650 192.168.1.252>  Deauth from sta: 30:39:26:f1:df:d6: AP 192.168.0.45-00:24:6c:14:ff:41-AP-68 Reason Inactive Timer expired and STA was disassociated
Aug 17 12:51:48 MC650 authmgr[1639]: <522036> <INFO> <MC650 192.168.1.252>  MAC=30:39:26:f1:df:d6 Station DN: BSSID=00:24:6c:14:ff:41 ESSID=SSID-Guest VLAN=2 AP-name=AP-68
Aug 17 12:51:48 MC650 mobileip[1651]: <500010> <NOTI> <MC650 192.168.1.252>  Station 30:39:26:f1:df:d6, 255.255.255.255: Mobility trail, on switch 192.168.1.252, VLAN 2, AP AP-68, SSID-Guest/00:24:6c:14:ff:41/g

Guru Elite
Posts: 20,821
Registered: ‎03-29-2007

Re: Sony Experia ST27 Android can't connect to any Aruba SSID

What version of Android is the phone running?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 40
Registered: ‎01-21-2011

Re: Sony Experia ST27 Android can't connect to any Aruba SSID

Version 2.3.7.

-V.D.

New Contributor
Posts: 1
Registered: ‎12-14-2011

Re: Sony Experia ST27 Android can't connect to any Aruba SSID

Our clients with Android 2.3.7 have exact problem as well. What is the casue and solution. Thank you.

jj7
New Member
Posts: 4
Registered: ‎05-26-2012

Re: Sony Experia ST27 Android can't connect to any Aruba SSID

[ Edited ]

We too are seeing this issue on Sony Experia ST25i with android version 2.3.7, any ideas how to fix this? We are running the lastest Aruba OS 6.1.3.7.

Guru Elite
Posts: 20,821
Registered: ‎03-29-2007

Re: Sony Experia ST27 Android can't connect to any Aruba SSID

Please open a support case to troubleshoot your individual issue.  There is quite a bit of information that needs to be collected about your individual setup to determine the problem.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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