06-14-2012 10:35 AM
I was recently told by a TAC engineer that if the non-boot partition contains an image that requires a stepped upgrade then you must follow the stepped upgrade procedure even if the controller is already running a newer version of code that doesn't require a stepped upgrade on the boot partition. For example: Controller running 220.127.116.11 from partition 0 has 18.104.22.168 installed on partition 1. Can an upgrade to 22.214.171.124 be performed directly to partition 1 since the controller is actively running 126.96.36.199 from partition 0 or does partition 1 need to be upgraded to the latest 5.0.4.X code first and then to 188.8.131.52?
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06-14-2012 02:40 PM
I can't confirm 100%, but I don't think TAC was correct on that one. What's in the non-running partition should be irrelevant. You should be able to just load 184.108.40.206 into partition 1 and be done with it.
06-25-2012 06:35 PM
I was having issues upgrading but it was due to lack of flash memory and had to have TAC go in and clear out an image stuck in flash from a failed upgrade. I can't say for certain because I've had that issue a couple of times recently but I believe this was the case # 1302516.