Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Text entered into "Down Status Message" not appearing in status messages (email)

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  • 1.  Text entered into "Down Status Message" not appearing in status messages (email)

    Posted Mar 19, 2015 07:05 PM

    Hello,

     

    We are running AirWave AMP™ 8.0.6.1, and I'm trying to configure triggers and messages for events on our wireless network.   The e-mail notification of events is operating, as I get emails when a trigger I have defined is met.

     

    But, when I list my APs, and select "Manage" from the hover menu, there is a field in which I should be able to enter text that I want in a down status message for that AP.  AirWave accepts and saves the text, but that text does not appear in the email messages on a down event.

     

    Does anyone have a suggestion?



  • 2.  RE: Text entered into "Down Status Message" not appearing in status messages (email)

    Posted Mar 20, 2015 06:39 AM

    Hi,

     

    Please open a ticket with the Aruba TAC. will help and provide step by step information to configure the trigger mails.