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Occasional Contributor II

Text entered into "Down Status Message" not appearing in status messages (email)

Hello,

 

We are running AirWave AMP™ 8.0.6.1, and I'm trying to configure triggers and messages for events on our wireless network.   The e-mail notification of events is operating, as I get emails when a trigger I have defined is met.

 

But, when I list my APs, and select "Manage" from the hover menu, there is a field in which I should be able to enter text that I want in a down status message for that AP.  AirWave accepts and saves the text, but that text does not appear in the email messages on a down event.

 

Does anyone have a suggestion?

Valued Contributor II

Re: Text entered into "Down Status Message" not appearing in status messages (email)

Hi,

 

Please open a ticket with the Aruba TAC. will help and provide step by step information to configure the trigger mails.

Cheers,
Venu Puduchery,
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