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Frequent Contributor II

Traceroute and Ping

Hello, I have 2 questions:

 

1: is it normal to not be able to run proper traceroutes from a windows device connected through VIA? I only get time-outs when using traceroute, even though the connection works fine. Ping works fine as well.

 

2: is it normal that on the Aruba controller, a traceroute to an IP on the internet works fine, but a ping to that exact same IP times out?

 

Thanks!

Guru Elite

Re: Traceroute and Ping

Your outbound firewall could be blocking it...

 

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Frequent Contributor II

Re: Traceroute and Ping

Thanks for the reply.

The firewall does not filter any outgoing traffic as far as I know. I will make sure by connecting my laptop to the same connection.

So it's not normal I guess? Ping to an internet IP works okay for you?
Guru Elite

Re: Traceroute and Ping

Ping does work for me with VIA to the internet, yes.

 

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Frequent Contributor II

Re: Traceroute and Ping

Ping from VIA to internet works me too. But how about Traceroute from VIA to internet?

And how about Ping from Controller to internet?
Guru Elite

Re: Traceroute and Ping

Ping from the controller to the internet should work, definitely.  Traceroute from VIA to the internet does work for me, as well.

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
Frequent Contributor II

Re: Traceroute and Ping

Thank you. I'll try updating the controller to latest software, try on Windows 7 instead of Windows 8 and I'll do some more checking on firewalls etc.
Guru Elite

Re: Traceroute and Ping

It should work regardless of the software.  Who controls your internet firewall?

 

******************
Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
Frequent Contributor II

Re: Traceroute and Ping

I do :)
Guru Elite

Re: Traceroute and Ping

Can you see if Ping traffic is being dropped by the firewall?  The controller is a layer 3 switch and should be able to ping with no problem.

 

******************
Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
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