Thanks very much for hanging in there with me. I see the part in access where I can create that rule (now that you showed it to me).
I'm not sure what to do about the rest you suggested although I'm sure to many it would be obvious. I'm not sure where to check if 802.11n and 802.11ac WMM are enabled. These are 205APs going to iphone 5 and 6's (not sure if that info helps).
Also can you explain in your example you chose 46. I couldn't figure out in the link why they had 44, 42 and 41.
Or why they endered background wmm 9, best effort 27