Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Unable to download VIA profie

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  • 1.  Unable to download VIA profie

    Posted Sep 26, 2016 01:17 AM

    Hi All,

     

    I am new to the forum, please excuse my "noobness".

     

    Current situation:

    VPN has been previously setup and vpn clients are working. When I try to setup new client, I keep getting "Profie download failed, please re-enter information". I have tried using the same account on an old client that had VIA installed and was able to login. I did a reset profie on that machine and now it also cannot download the profile. I am stuck and do not know where to start troubleshooting.

     

    Thanks for the help in advance.

     

    Jude



  • 2.  RE: Unable to download VIA profie
    Best Answer

    EMPLOYEE
    Posted Sep 26, 2016 03:08 AM

    If this VIA deployment worked before but stopped recently (in the last few weeks), chances are that you have not changed the SSL certificate on the mobility controller for VIA.

     

    Please check: http://community.arubanetworks.com/t5/Controller-Based-WLANs/ArubaOS-Default-Certificate-Revocation-FAQ-Controllers/ta-p/275809



  • 3.  RE: Unable to download VIA profie

    Posted Sep 26, 2016 11:46 PM

    Thanks, that seemed to be the problem. All is working after I generated a new self-signed cert