Wireless Access

New Contributor

Unintentionally Removed License

Dear all,


Unintentionally removed port 1 to 4 PoE  license for Aruba 650. 

Because 'write erase all' at CLI.


How to recover the PoE license?




Re: Unintentionally Removed License

Log into the licensing portal site.   Click on "Import Preloaded Certificates".  Enter the serial number of the controller.  It should give you any preloaded keys to reenter.

Systems Engineer, Northeast USA

Re: Unintentionally Removed License

If you do not have access to the LMS portal.


I was able to do this by sending an email to aruba support with the serial number of the controller, explain the issue and they emailed me the license activation key back to me.

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Retired Employee

Re: Unintentionally Removed License

In order to prevent this from happening again in the future, I would recommend you keep a backup of you license on the controller.

Use the following command to create a license backup file.
(master) #license export backup.license
Successfully exported 4 licenses from the license database to backup.license

You can then import the license from the same file using the following command.
(master) #license import backup.license
Successfully imported 4 licenses to the license database from backup.license; please reload to make licenses take effect

Re: Unintentionally Removed License

that is very useful advise hthakker, going to write that down in my notes.

Occasional Contributor I

Re: Unintentionally Removed License

after write erase all everything about license is gone.

Cuold you help me for request again license from my aruba 650 with serial number AR0010150

Guru Elite

Re: Unintentionally Removed License

You will have to log into the HPE Passport portal or contact TAC.






Colin Joseph
Aruba Customer Engineering

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