Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Unknown SSID

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  • 1.  Unknown SSID

    Posted May 26, 2016 11:01 AM

    Hi,

     

    I'm having a really weird problem with some iAPs and airwave. When I look at client usage via an SSID in airwave for a site cluster, I see an SSID listed called 'Unknown' and it shows a lot of clients associated and traffic passed, yet this isn't configured anywhere on my APs!

     

    Anyone seen this before and might know what causes it?!

     

     

    Cheers



  • 2.  RE: Unknown SSID

    Posted May 26, 2016 11:13 PM
    ceck the mac address, the ones i see are apple multicast type addresses. do a search on the web for the mac and you might get more info.


    #AirheadsMobile


  • 3.  RE: Unknown SSID

    Posted Jun 09, 2016 01:54 PM

    I have same issue. It shows that there are 316 clients. There are no any Apple MAC or other addresses under it when you click on it. We do not advertise any ''-" SSID. Is it a bug? If not, how can we fix it then? Please see screenshots:



  • 4.  RE: Unknown SSID

    Posted Jun 12, 2016 03:01 PM

    using a recent OS version? sounds like a TAC case.



  • 5.  RE: Unknown SSID

    Posted Jun 23, 2016 01:04 PM

    I opened a TAC case, it was not related to an OS version. Here is what happened:

    - Controller config status was unknown

    - Device config audit was disabled {Audit was enabled under Group/Basic}

    - There was only one group used for all types of devices (controllers and APs) {New groups were created for 7210, 7030 and 7205 controllers}

    - There was Aruba GUI Config enabled under Group/Basic {Was disabled}

    - Also there was an old template used for config comparison {New config template was created for every group}

    - SNMP string was missing on a controller

     

    Hopefully it helps someone.