04-29-2014 05:31 AM
As the title says, I've upgraded a controller to 220.127.116.11 and when I login to the webui it just shows a white blank page where it should show me the monitoring splash page.
I'm using IE10 to browse.
04-29-2014 05:33 AM
04-29-2014 06:21 AM
I saw that as well. I just refreshed the page and it displayed normally.
If my post is helpful please give kudos, or mark as solved if it answers your post.
ACCP, ACMP, ACMX #294
04-29-2014 06:43 AM
Thanks for the info. Not sure exactly what caused it but I got fed up trying to mess around with IE settings etc.
In the end I reset IE altogether and its now working. (tools>internet options>advanced>reset)
It looks like any browser used to view the gui previously is affected as I used a server to access the gui and it worked first time;
addtional to that, the server was running IE 9
04-29-2014 06:49 AM
Did you clear the cache/cookies?
Consulting Systems Engineer - ACCX, ACDX, ACMX
If you found my post helpful, please give kudos
04-29-2014 07:02 AM
I believe we have actually found the issue.
It appears that if you have a proxy server set in IE it wont load the page correctly.
Even if the controller IP address is in the exceptions list it still wont load correctly.
I have to un tick "use a proxy server for your lan" to get it to work. It doesnt matter if its a bogus proxy server either, as in a random name and port.
I gather a bug somewhere?
05-05-2014 10:10 AM
I am also seeing this issue with IE 9 -
Reseting of IE settings allows all UI tabs to be viewed, except for the Monitoring tab.
Firefox and Chrome work fine - all tabs viewable.
Are there any other work arounds for IE users?
07-20-2016 12:59 AM - edited 07-20-2016 01:02 AM
Hi, my customer is having similiar issue with 3200 controller (non XM) with 18.104.22.168 ArubaOS.
i would like to check before asking them to upgrade to 22.214.171.124
tried many browsers, clear cache, check proxy, restart controller's web service, restart controller, and check controller's clock setting but still going nowhere.
have you found a solution to this case? thanks.
CWNA | ACMP | ACCP
07-20-2016 03:20 PM
A reset of the web browser would allow all GUI tabs, except for the monitoring tab.
Updating to next version did clear issue.
Hope that helps you out.
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