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Contributor I
Posts: 79
Registered: ‎03-03-2015

Upgrade failed in Controller 7010 running 6.4.0.0-grappa - build 42199

Hi Guys,

 

As the titlle said, we tried to upgrade the controller 7010 above to latest general release version.

Unfortunately, this controller 7010 is running unknown version which is 6.4.0.0-grappa - build 42199?? and it stopped us from upgrading the firmware.

 

Can someone help in this issue please?

ScreenHunter_246 Mar. 22 16.41.jpg

MVP
Posts: 4,307
Registered: ‎07-20-2011

Re: Upgrade failed in Controller 7010 running 6.4.0.0-grappa - build 42199

What were you trying to upgrade to ?

Do you have the same version installed in each partition?
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor I
Posts: 79
Registered: ‎03-03-2015

Re: Upgrade failed in Controller 7010 running 6.4.0.0-grappa - build 42199

upgrade to 6.4.3.7 from the 6.4.0.0 grappa version.

 

I just found out that this unit has been loaded with 72xx image instead somehow ..

I've format the flash in cpboot level but it still only accept 72xx image..

any idea?

ScreenHunter_250 Mar. 22 19.18.jpg

Guru Elite
Posts: 21,499
Registered: ‎03-29-2007

Re: Upgrade failed in Controller 7010 running 6.4.0.0-grappa - build 42199

You probably need to contact TAC to rememdy your issue.  That looks like a test image on the controller.



Colin Joseph
Aruba Customer Engineering

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