08-15-2015 01:05 PM - edited 08-15-2015 01:06 PM
I recently Upgraded our 3600 Controller to 220.127.116.11 from 18.104.22.168 and after rebooting into the upgraded partition all of our AP's show down and never reconnect (101 AP's). I'm able to reboot the controller and revert to the 22.214.171.124 partition and all of the AP's come back up just fine.
Has anyone else had this problem?
08-15-2015 02:06 PM
Aruba Customer Engineering
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08-15-2015 02:07 PM
I upgraded my lab controller (600 series) to 6.4.10 and faced no issue. I also have AP-105 in my setup. Have u connected to the AP console and found anything ambgious?
Sorry. We've got 105's.
CCIE (RnS / SP / DC) , ACDX , ACCP , ACMP
08-15-2015 03:26 PM
I will have to wait until I can boot into the updated partition to view those logs (unless you can share a way to do that while the 6.3 partition is active).
School started earlier this week so I haven't had any time to dedicate to this until today. I'm not on site so I can't access an AP to console into it. I will do so this Monday and see if I can find anything useful.
08-16-2015 09:13 PM
the logs will be lost when you downgraded - no way to retrieve them now. What country code is configured in the ap regulatory domain profile? At least we can check something didnt happen to the regulatory settings which would manifest as all APs down.
08-17-2015 08:28 AM - edited 08-17-2015 05:31 PM
turns out there is a bug in 126.96.36.199 + 188.8.131.52 + 184.108.40.206 that may have also caused this (affects ap 1xx models, it is a slow network buffer leak on the APs caused by client match. Eventually the AP becomes non responsive - it may manifest as all APs down)
Is there any possibility the APs were up for some time and then became down ? At any rate, please dont re-upgrade to 6.4.2.x until 220.127.116.11 is out (soon)
08-19-2015 05:50 AM
Might be unrelated, but there was an old bug re-introduced to 18.104.22.168 (and possibly late 6.4.2.x releases) that prevents the licenses from being accepted... We upgraded to 22.214.171.124 from a previous 6.4.3.x release and was unable to get the AP's up again. Some quick work with Aruba TAC and they added EVAL licences which caused the AP's to start popping back in. The assumption now is that it's related to Centralized licensing, and that disabling and re-enabling this would solve the issue on the current release.. We haven't been able to test the solution yet tho.
-ACMX #316 :: ACCP-
Intelecom - Norway
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08-25-2015 09:27 AM
We installed a 7205 alongside our 3600 in a Master/Local configuration. In the process we upgraded to 126.96.36.199 and all APs have been reporting without error.
Thanks for all of the input.