Wireless Access

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LMS
New Contributor
Posts: 1
Registered: ‎11-23-2015

Upgrading Clearpass from 6.3.1 to 6.3.6

Hi

 

We are trying to upgrade the Clearpass agent on Client systems / PCs from 6.3.1 to 6.3.6 with SCCM (even tried with GPO) , but it fails after unsintalling the old version, below is the log that says it's uninstalling the old version

 

if: ClearPassUSHARemediate.exe,0 is not running

Calling uninstaller since UNINSTALL=0 and UPGRADE=1

 

Same time we are able to install the agent manually and this time it's not uninstalling the old version, but proceeds with the installation as seen below

if: ClearPassUSHARemediate.exe,0 is not running

proceeding for install

Call: 3067

 

Has anyone faced similar issue? 

 

Thanks in advance

MVP
Posts: 1,412
Registered: ‎11-30-2011

Re: Upgrading Clearpass from 6.3.1 to 6.3.6

you better try here: http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/bd-p/aaa-nac-guest-access-byod

 

no personal experience with (un)installing the clearpass agent with sccm or gpo unfortunately.

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