03-06-2015 11:59 AM
Our environment is a campus with 70 225 APs, version 18.104.22.168. I'm encountering a user who recurrently indicate wireless drops at his desk. I set a client as 'Watched' in Airwave; seeing the message: Mar 4 08:08:25 2015 <Controller> localdb: <133006> <ERRS> <Controller> User <MAC> Failed Authentication
Mar 4 11:03:15 2015 <Controller>localdb: <133019> <ERRS> <Controller> User <MAC> was not found in the database
Client drivers are updated; noting client health rating in the low 20s. AP client load is low. Health checks to RADIUS server from Controller test out ok. I've attached the results of a user-debug over the past several days. Are there details therein that can help me isolate the source of the user's disconnects?
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03-06-2015 12:02 PM
03-07-2015 01:54 AM
This has nothing to do with ClientMatch. You have "Enforce Machine Authentication" enabled in your 802.1x profile and a device has not passed machine authentication (is not part of the domain). If you did not set it up that way, you should consult the person who did to figure out what needs to be done:
Mar 5 13:04:58 m-auth req * 3c:a9:f4:48:b2:d4 18:64:72:e2:d9:70 - - Mar 5 13:04:58 m-auth resp * 3c:a9:f4:48:b2:d4 18:64:72:e2:d9:70 - - failed
Aruba Customer Engineering
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