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Occasional Contributor I
Posts: 5
Registered: ‎02-22-2017

VisualRF 7 and 8 problem importing pdf, looks black.

VisualRF 7 can import pdf's but they are showing up as all black background and are unausable.

 

VisualRF 8  seems to NOT have a pdf import option at all...???

 

 

 

MVP
Posts: 370
Registered: ‎07-26-2011

Re: VisualRF 7 and 8 problem importing pdf, looks black.

I've had this previously when the file size was too big, try converting the file to .jpg and keep it under 1MB then re-import the file.

ACMA, ACMP
If my post addresses your query, give kudos:)
Occasional Contributor I
Posts: 5
Registered: ‎02-22-2017

Re: VisualRF 7 and 8 problem importing pdf, looks black.

I am going to try that, also is it true that version 8 cant import pdf? or jpeg?

Occasional Contributor I
Posts: 5
Registered: ‎02-22-2017

Re: VisualRF 7 and 8 problem importing pdf, looks black.

thank you! that did work for version 7.

 

Now, is there a way to import jpeg into version 8???

MVP
Posts: 370
Registered: ‎07-26-2011

Re: VisualRF 7 and 8 problem importing pdf, looks black.

[ Edited ]

Glad to hear it! Again sounds simple but have you tried .jpg as opposed to .jpeg? Also it appears in this version you have to create the Campus, then the Building and upload the .jpg floor plan this way.

 

The main menu option of "Import Floor Plan" doesn't seem to have the option to import a .jpg.

 

floor_plan.jpeg

ACMA, ACMP
If my post addresses your query, give kudos:)
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