07-23-2014 11:30 AM
I'm working on developing the VisualRF map for all of housing at a university and I would like to upload the map of all of our buildings to make it easier for other technicians. However when uploading the png, it says my session has expired. I have tried this on multiple computers and browsers and have had no luck. Any help?
07-23-2014 12:29 PM
What version of Airwave?
Aruba Customer Engineering
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07-23-2014 10:35 PM
Correct me if I am wrong that you aretrying to upload the pictures at the building level so that you you have a map on your building level? If it is, it might be related to a bug => ID DE17226
07-23-2014 11:56 PM
By building level, do you mean a floor of a building? If so, then no that's not the problem. I can do that just fine. My issue is uploading a campus map (all of the buildings on the map). Instead a plain tan background I photoshopped a google maps view of the residential buildings on campus to make them easier to identify.
07-24-2014 11:15 AM
That is what I meant earlier and it's at the building level and not at the floor level. It's a bug and that's the defect number that we got from reporting to Aruba Support.
07-24-2014 11:31 AM
I think the new Airwave 8 doesn't have this bug but it has other problem with it the HTML5 heatmaps but you still revert it back to the Flash version.
I think the official thing to do is to report it to Airwave Support and they will probably advice you on the next step.