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Occasional Contributor II
Posts: 44
Registered: ‎08-10-2011

VisualRF: Red Alert: This Floor has X AP(s) in the wrong location

Hello,

 

running here AirWave 7.4.8. Some Floors shows up th red alert specified in subject of this thread.

I know release 7.5.6 has fixed one problem with this. But I cannot find information how this mechanism works.

 

How can VisualRF know that there are APs in the wrong location, based on which information?

 

On the other hand how APs should be deployed to avoid placing them in the wrong location?

 

Regards,

Tobias Hachmer

Moderator
Posts: 1,252
Registered: ‎10-16-2008

Re: VisualRF: Red Alert: This Floor has X AP(s) in the wrong location

See: http://community.arubanetworks.com/t5/AirWave/Ap-in-VRF-marked-RED/td-p/59934

 

Main take-away from that post:

"The temporary solution is to uncheck 'AP Location' highlighting from the APs preference settings.

 

This issue is isolated to only VisualRF processed data, so no changes around the AMP will currently fix this issue, besides hiding the message with the above temporary solution.  This is currently a known defect: DE13741."


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Occasional Contributor II
Posts: 44
Registered: ‎08-10-2011

Re: VisualRF: Red Alert: This Floor has X AP(s) in the wrong location

Hello Rob,

 

thanks for your answer. In release notes of version 7.5.6 there is another issue related to this: DE10875

Same or different?

 

Btw. where can I find detailed information about how the location mechanism works exactly in AirWave VisualRF?

 

Regards,

Tobias Hachmer

Moderator
Posts: 1,252
Registered: ‎10-16-2008

Re: VisualRF: Red Alert: This Floor has X AP(s) in the wrong location

DE10875 is a duplicate (it was filed for a similar issue but had less data).

 

There's not much documented about the location mechanisms.  Ultimately, there's 2 different location mechanisms at work in VRF.

The AP Location mechanism relies on AP to AP data only.  If the location is off by 1 meter, then the AP will be lit red if the AP location feature is enabled.

Client Location starts with AP placement, then uses signal strength and AP neighbor data to pinpoint the clients.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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