Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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Visualrf not starting properly...

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  • 1.  Visualrf not starting properly...

    Posted Mar 27, 2012 01:46 PM

    Hi, I have a problem with visualrf not starting or i should say not responding.  It is enabled and the system->status tab says the engine is "OK".  If you go to the Visualrf->floorplans tab it responds:

    "VisualRF engine is not currently running. It may be disabled. Enable it on the Visual Setup page. The engine may take a few minutes to start after it is enabled."

     

    At the end of /var/log/visualrf there is the following:

     

    2012-03-27 13:44:40,031 WARN  Main         com.airwave.svg.init.Startup waiting for the AuthorizationService to bootstrap

    any ideas as to what AuthorizationService i should be looking at?

     

    thx



  • 2.  RE: Visualrf not starting properly...

    Posted Apr 12, 2012 02:41 PM

    I'm having problems with VisualRF starting too. I get the following error in the VisualRF log:

     

    WARN  AirBusMs[2]  com.airwave.core.EventDispatcherImpl Thread[AirBusMs[2]] is waiting on service[Event] to start, method[fire]


  • 3.  RE: Visualrf not starting properly...

    Posted Apr 12, 2012 02:58 PM

    After a little investigation it looks like VisualRF maxed out its allocated memory.

     



  • 4.  RE: Visualrf not starting properly...

    Posted Apr 15, 2012 08:46 PM

    We have been getting this as well lately. We upgraded the memory on our servers. Check the sizing guide to ensure you are within your limits. I have also recently been told it may be fixed by upgrading to 7.4.8. I would check with TAC to see if this applies to your situation.