Wireless Access

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Occasional Contributor II

WIndows 7 issue switching between SSIDs

Hi,

 

We have two SSIDs in our environment:

 

SSID 1: Corporate network - WPA2 Enterprise - IAS authentication

SSID 2: Guest network - WPA-PSK

 

We are having an issue with WIndows 7 laptops. They can connect fine to the Corporate network (SSID 1) and work away happily. If they then connect to the Guest network (SSID 2) this works fine.

 

The problem is if they try to go back to the Corporate network (SSID 1) the client will not connect, it will just get a WIndows error / troubleshoot message. To fix we need to delete the wireless network on the client in "Manage wireless networks" and re-create, sometimes requiring a reboot.

 

This issue does not occur in XP. The SSIDs are coming off the same controllers and APs. Could anyone suggest a reason and/or fix for this?

 

Thanks

Guru Elite

Re: WIndows 7 issue switching between SSIDs

What version of ArubaOS?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: WIndows 7 issue switching between SSIDs

Try upgrading the Windows OS ans the wireless card drivers.

Occasional Contributor II

Re: WIndows 7 issue switching between SSIDs

Hi Colin,

 

We are running 6.1.0.0 on 3200s

Aruba Employee

Re: WIndows 7 issue switching between SSIDs

Are you just using windows to manage the wireless settings, or does this laptop have its own app to manage wireless?
Thanks,

Zach Jennings
Occasional Contributor II

Re: WIndows 7 issue switching between SSIDs

We are using the native WIndows 7 wireless networks program

Guru Elite

Re: WIndows 7 issue switching between SSIDs


cerdito wrote:

We are using the native WIndows 7 wireless networks program


Your version of ArubaOS is old.  I would consider upgrading that AND the drivers of the wireless cards of your clients.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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