Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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WLAN no Internet. Users get exclamation point on Wifi icon on iPhone.

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  • 1.  WLAN no Internet. Users get exclamation point on Wifi icon on iPhone.

    Posted Feb 02, 2017 10:26 PM

    I have an open SSID for students in the dorms. When conncecting from mobile devices, students get message stating "No Internet Connection" with an exclamation point on the wifi icon. Everything has been working fine for at least a year, but all of a sudden, they can't connect. When I look into the controller, ALL AP's are up, and i can ping everything on my network from the controller when using the diagnostic. Not sure what is happening. Any suggestions?



  • 2.  RE: WLAN no Internet. Users get exclamation point on Wifi icon on iPhone.
    Best Answer

    Posted Feb 03, 2017 12:48 AM

    Are the client devices getting valid IP addresses? Is DHCP functioning properly?



  • 3.  RE: WLAN no Internet. Users get exclamation point on Wifi icon on iPhone.

    Posted Feb 03, 2017 11:16 AM

    The problem was with DHCP. DHCP service was stopped on the server.