Wireless Access

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New Contributor

We have a 225 AP and the radio quality bounces from good to poor

We have some clients at a location that will intermittently get dropped from the wireless network and at the same time the SSID that they were associated to will not be visable on their wireless settings.  In the controller I am seeing the Radio Quality bounce from good to poor for this particular AP.  It is a 225 and we are running  6.4.2.12.  Any thoughts as to what may be causing the Radio Quality to bounce?

Guru Elite

Re: We have a 225 AP and the radio quality bounces from good to poor

Interference?  What is the Channel Utilization on that AP?  Also, what is the band is this occurring on?

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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New Contributor

Re: We have a 225 AP and the radio quality bounces from good to poor

Hi Colin,

Thanks for your reply.  It seems to be happening on both 2.4 and 5ghz.  At the time of the "poor" quality I was seeing the channel utilization above 55%.

Contributor II

Re: We have a 225 AP and the radio quality bounces from good to poor

You can try to focus on one user check the SNR rating, this could be  interference.

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