Hi,
Same problem here, web-cc licences uploaded and activated, web-cc feature enabled, MM was rebooted, but don't work.
Web Content Classification Status
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Service Status
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Web Content Classification enabled : Yes
DNS/Name Server configured : Yes
URL Cloud lookup server reachable : No
Mode : MM
Port 443 is opened to aruba.brightcloud.com on the firewall, but no traffic is going there. And we checked on firewall, no dropped traffic found with this destination address.
Firmware: 8.3.0.1 (We wouldn't like to upgrade because of the many known issues in later releases. 8.3.x is mandatory because of AP types, means AP-345)
Any idea?