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Occasional Contributor I
Posts: 6
Registered: ‎08-26-2013

Web UI hangs when making changes to devices, 7.7.3

Running 7.7.3, I don't think this was an issue at first, but now when I make changes to devices (add, remove, import settings, etc) Airwave hangs for what seems like a few minutes until it finally updates. It then does it again when I go to apply those settings. Happens on different browsers (chrome, IE), my workaround has been to open several tabs and keep working on other tasks while waiting for the page to finish reloading. Windows XP and 7 both seem to be affected.

 

Anybody else noticing this?

Moderator
Posts: 1,252
Registered: ‎10-16-2008

Re: Web UI hangs when making changes to devices, 7.7.3

Was this a fresh install of 7.7.3 or was this an upgrade?  How many devices is the AMP server currently monitoring?  Is server hardware within spec?  There's several pieces of information that can help pinpoint the bottleneck.  I suggest opening a support case to get better traction of the issue.  Double check to see if there are any errors in /var/log/httpd/error_log, /var/log/service_watcher, /var/log/low_level_server_watcher.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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