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New Contributor
Posts: 4
Registered: ‎03-08-2016

Xfinity WiFi Interference

Xfinity just installed a new Arris TG1682G WiFi modem/router and it is interfering with my AP-105.  What is the best way to setup the AP-105 so it lets the 'closer' clients see it?  The Arris is too far away to give a good signal, but clients are still picking it up vs the AP-105.

Guru Elite
Posts: 20,794
Registered: ‎03-29-2007

Re: Xfinity WiFi Interference

Do you have the same SSID on the Xfinity and the AP-105?

 



Colin Joseph
Aruba Customer Engineering

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New Contributor
Posts: 4
Registered: ‎03-08-2016

Re: Xfinity WiFi Interference

Yes, same SSID
New Contributor
Posts: 4
Registered: ‎03-08-2016

Re: Xfinity WiFi Interference

Yes, same SSID
Contributor I
Posts: 29
Registered: ‎01-16-2014

Re: Xfinity WiFi Interference

Hi,

 

first of all, you are using different vendors to create an ESSID. That could cause a lot of problems.

 

I would check if the devices are using different encryptions. A device which connects to the SSID "xyz" with WPA2/AES, maybe wont roam to the SSID "xyz" with WPA/TKIP. Then you can increase the EIRP of the AP to get a better signal strength.

 

You have to know, that the client decides where to connect. When he decides for his own, you cant really tell him to connect to your AP. You need to "attack" the client from you wifi infrastructure to force him to roam away from unmanaged access points.

Systems-/Network-Engineer
ACMP, ACCP, Brocade Certified
New Contributor
Posts: 4
Registered: ‎03-08-2016

Re: Xfinity WiFi Interference

Thanks! It didn't occur to me that encryption might be the issue!
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