10-18-2016 10:42 AM
Since I am quite green when it comes to Aruba issues, and I am the only sysadmin on staff, I sometimes find myself lost whenever one of our users has an issue connecting to our wifi.
I am asking: as someone more knowledgeable in Aruba, what are your go-to CLI commands and configuration checks when a client has an issue connecting?
Example: Today, new wireless clients can't connect to our Public Wifi. They hit the captive portal fine, and then they do not have internet after authenticating. Our ISP has been having DNS issues since friday, and on downdetector, there have been some reports of them having issues as well, so I ASSUME that it is a DNS issue.
However, I don't like to assume.
In this case, how would you double-check on the aruba controller that it is an actual DNS issue, and not some configuration issue with the AP/Controller?
10-18-2016 07:27 PM
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
10-18-2016 08:29 PM
In addition to the above, take a look at this presentation from Airheads 2015.